Privacy Policy

Commitment to your privacy

At FixMyBug.app, we are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy describes how we collect, use, store, and protect your information when you access and use our platform.

Data controller

The data controller is FixMyBug.app. For any privacy-related queries, you can contact us at support@fixmybug.app.

Information we collect

Purpose of processing

Legal basis for processing

The processing of your data is based on the execution of the service contract, compliance with legal obligations, and, where appropriate, your express consent.

Data retention

We will retain your personal data as long as you have an active account or as necessary to fulfill the described purposes. Afterwards, the data will be deleted or anonymized, unless there is a legal obligation to retain them.

Data recipients

We do not share your personal data with third parties, except for essential service providers (hosting, analytics, technical support) under confidentiality agreements, or by legal obligation.

International transfers

If we transfer your data outside the European Economic Area, we will ensure an adequate level of protection through standard contractual clauses or other recognized mechanisms.

Information security

We apply appropriate technical and organizational measures to protect your personal data against loss, unauthorized access, alteration, or disclosure.

User rights

Exercising your rights

To exercise these rights, contact support@fixmybug.app attaching a copy of your ID document.

Use of cookies

We use cookies and similar technologies to enhance user experience, analyze platform usage, and personalize content. You can manage your cookie preferences from your browser settings.

Changes to the privacy policy

We reserve the right to modify this policy at any time. We will notify you of significant changes through the platform or by email.

Contact

If you have any questions or concerns about this Privacy Policy, you can contact us at support@fixmybug.app.